Landlords have an obligation to pay deposits received from tenants into a deposit protection scheme – that’s the law.

Every landlord or letting agent who takes a deposit from a tenant must protect that deposit by putting it into one of the three tenancy deposit schemes and provide you with the details of the chosen scheme. This protection ensures that it is easier to obtain your deposit at the end of your tenancy and is intended to prevent landlords from using your deposit as income.

You can bring a claim against your landlord for failing to correctly protect your deposit if:
  • You have an Assured Shorthold Tenancy (most private renters have this)
  • You have paid your landlord a deposit in the last 5 years.

Our specialist Tenancy Deposit Team help clients enforce their rights and obtain rightful compensation from landlords who have failed to comply with their obligations. If your landlord fails to protect your deposit or give you all the necessary information about their chosen deposit protection scheme then you may be entitled to compensation which can be up to three times the sum of your deposit.

This easy to follow infographic [right] will guide you through the correct process your landlord should have followed after receiving payment of the tenancy deposit.

To find out whether you are entitled to compensation, call us today for a free initial assessment of your case 01513478077 or complete our initial contact form here.

Following our free assessment our specialist Tenancy Deposit Team we will advise you whether you have a valid claim. If so, we just need a few quick signatures and we will begin working on your case.

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