Privacy Policy


Clients of First Legal Solicitors should read this notice in addition to our terms and conditions.

Our privacy policy is intended to explain when and why we collect personal information about you; how this information is used and those conditions under which we may disclose it to others and how we keep it secure.

Data is collected, processed and stored by First Legal Solicitors; we are what is known as the ‘data controller’ of any personal information you provide to us.

First Legal Solicitors Ltd are authorised and regulated by the Solicitors Regulation Authority under number 634939.

First Legal Solicitors Ltd is registered with the Information Commissioner’s Office under registration reference [2A240665]. Mr Christopher Smith is the appointed Data Protection Officer who can be contacted at


In accordance with The General Data Protection Regulation (GDPR) you are of course entitled to access your own personal data, known as a right of access.

You may access your personal data we hold on you, usually name, contact details incl. address, emails, telephone numbers etc, date of birth etc, it does not necessarily mean that you are entitled to any documentation which contain such data.


Should you wish to make such a request, at any time please do so in writing to our DPO Data Protection Officer, Mr Christopher Smith.


In certain circumstances, in addition to your entitlement to access your data you also have the following rights:

1. The right to be informed: satisfied via our privacy notice and our clear, transparent explanation confirming how we aim to use your personal data

2. The right to rectification: you are, of course entitled to request personal data be rectified in the event it is inaccurate and/or incomplete, at any time

3. The right to be forgotton: you do, of course have the right to request removal of your personal data in circumstances where there are no compelling reasons for continued processing. This applies only in certain/specific circumstances:

  • If personal data is no longer necessary for the purpose for which the same was originally collected
  • If you object to processing and there is no overriding justifiable, legitimate interest for continuing the processing
  • Personal data was unlawfully processed
  • If you object to the processing in connection with direct marketing activity

4.       The right to object: you do, of course have the right to object to processing if based upon legitimate interests and to object to direct marketing activities. Please note this right only applies in the following circumstances:

  • Objections to cease processing personal data for direct marketing purposes are absolute – we must stop processing in this context, there are no exceptions
  • Objections on grounds relating to your own individual scenario
  • We must cease processing your personal data unless:
    • We’re able to substantiate compelling legitimate grounds for processing which override your interests, rights and freedoms; or
    • The processing is for legal claims.

5. The right to restrict processing: you do, of course have the right to request restriction and/or suppression of your individual data.  Please note when and if processing is restricted, we are able to store data but are unable to use that data.  This right applies only in the following circumstances:

  • If you contest the accuracy of your personal data – processing should be restricted until we verify the accuracy of that data
  • If you object to processing, and we’re considering whether our organisation’s grounds override your rights
  • In the event processing is unlawful and you request restriction
  • If we no longer require the personal data however you do to establish, exercise and/or defend a legal claim


Legal work undertaken at this firm on behalf of children is communicated through representatives parents, guardians and so on, and therefore our website and services are not aimed specifically at children.  If you are a child and need further advice or explanation about how we would use your data, please email

The extent of the information this firm require from you will largely depend on what you have asked us to do.  This privacy policy is intended for clients and prospective clients only.


Under the Data Protection Act 1998 (“DPA”) there are two types of personal data (personal information) that you may provide to us:

  • Personal data: general information that you supply about yourself – such as your name, address, email, telephone number, date of birth gender etc
  • Sensitive personal data: is, which, by its nature, is more sensitive information and may include your racial or ethnic origin, religion, health, criminal convictions etc


In most cases personal data will be restricted to basic information and information required to complete requisite ID checks. However some of the work we do, on occasion, may require us to ask for more sensitive information, when deemed appropriate.

Information about you may be obtained from a number of sources; including:

  • You may provide information about yourself and/or relating to someone else (if you have the authority to do so)
  • Information may be passed to us by third parties in order that we can undertake your legal work on your behalf.


The primary reason for asking you to provide us with your personal data, is to allow us to represent you and to carry out your requests.

The following are some examples, although not exhaustive, of what we may use your information for:

  • Identification verification
  • To communicate with you
  • To verify funds
  • To deal with the funding of your matter or transaction
  • Obtaining insurance policies on your behalf
  • Providing you with legal and general advice
  • To undertake legal work and/or litigation on your behalf, attending hearings on your behalf; preparing documents and/or legal documents or to complete transactions
  • Retaining records of any financial records relating to transactions and the transactions we make on your behalf
  • To enable us to seek advice from third parties; such as legal and non-legal experts
  • To provide responses to any complaints we may receive from you


First Legal Solicitors Ltd have a data protection regime in place to oversee the secure processing of your personal data. We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes.

Generally, we will only use your information within First Legal Solicitors Ltd. However there may be circumstances, when undertaking legal work, where we may need to disclose some information to third parties; for example:

  • Court or Tribunal
  • Solicitors acting on behalf of the other party
  • When it is necessary to request an independent Barrister or Counsel for advice; or to represent you at Court hearings etc
  • Non legal experts to obtain assistance or advice [for e.g. medicolegal experts  to provide reports] to obtain advice or assistance
  • Where appropriate Translators
  • Contracted Suppliers
  • External auditors or our Regulator; e.g. SRA, ICO etc.
  • Bank or Building Society; or other financial institutions
  • Insurance Companies and or their appointed solicitors
  • ID verification providers
  • Any disclosure required by law or regulation; such as the prevention of financial crime and terrorism
  • In the event of an emergency and we think you or others are at risk


In the event that it is necessary to share your information with any of the aforementioned third parties, we ensure that they comply with our instructions and they do not use your personal information for their own purposes unless you have explicitly consented to them doing so.

In the event of requiring specific consent for certain uses of personal data, we will contact you separately and ask for your consent, which you are free to withdraw at any time.

We understand the importance of your information and will take all reasonable measures to protect it whilst it is in our care.

First Legal Solicitors Ltd have all reasonable measures in place to ensure we protect personally identifiable data from misuse, loss, alteration and destruction.

Personal information will be retained by First Legal Solicitors usually in computer files or manual files only for as long as necessary throughout the course of the matter you instructed the firm to deal with on your behalf, or as required by law or as detailed in any relevant contract held with the firm. For example:-

  • For the duration necessary to undertake legal work on your behalf
  • For a minimum of 7 years from the conclusion of your legal work; in the event that you, or we, need to re-open your case for the purpose of defending complaints and/or claims against us
  • Personal injury matters which involve lifetime awards or PI Trusts may be kept indefinitely


In accordance with the DPA you may submit a Subject Access Request to obtain a copy of your personal data. If you wish to make a request, please do so in writing addressed to our Data Protection Officer Mr Christopher Smith or contact the individual dealing with your case.

A request for access to your personal data means you are entitled to a copy of the data we hold on you – such as your name, address, contact details, date of birth, information regarding your health etc. This means that a Subject Access Request will not normally result in you getting a copy of your file because you are only entitled to your personal data – not the documents that contain that data.

If it ever should be the case that you wish to raise a complaint relating to how First Legal Solicitors have handled your personal data, you may contact our Data Protection Officer directly who will investigate further. Our Data Protection Officer is Mr Christopher Smith and you can contact via email to

Should it be the case following our enquiries and investigations that you are not satisfied with our response or believe we are not processing your personal data in accordance with the law, you reserve the right to complain directly to the ICO (Information Commissioner’s Office)

In the event of any queries relating to the above and our privacy policies please do not hesitate to email





Our details


This website is owned and operated by First Legal Solicitors, Amber House, Green Lane, Liverpool L13 7GD


You can contact us by post, using the postal address above or by using the contact details published on our website.

First Legal Solicitors Ltd. Authorised and regulated by The Solicitors Regulation Authority SRA No 634939

Registered in England and Wales No 10381298

Contact Us

Amber House, Green Lane, Old Swan, Liverpool, L13 7GD


0333 009 5262